Why does my package say delivered at mailbox but no package?

Clerical errors can occur. Most often, your package may receive an incorrect label or receive an update too early. When this happens, you should wait for 24 hours. If the package doesn’t arrive the next business day, then call the postal office.

What does delivered to letterbox mean?

“Direct delivery to the letterbox means customers do not need to stay at home to receive their packages and will therefore reduce missed deliveries. This will also make the work of the postman more efficient, leading to improved service standards.”

What do I do if USPS didn’t deliver my package?

If there has been no follow up scan the day after arriving at your local Post Office™ facility AND no delivery has occurred, to save time a service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.

What do I do if a parcel says delivered but not received?

Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they’ve delivered it or don’t know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.

Why does my tracking number say delivered and it’s not?

This is just to confirm that your tracking is 100\% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet.

How do I contact USPS tracking?

Who do I contact for additional help? You may call this phone number to obtain additional information on USPS Text Tracking: 1-800-222-1811. To obtain help from your mobile device, use any of the following: HELP, INFO, or AIDE.

What do I do if my package says delivered but it’s not there?

Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.